FAQ

Q: Why are your prices lower than that of tutoring centers and teachers?
A: Top Tier Learning believes that tutoring should be accessible by anyone and everyone. That is why we offer our services at an affordable price while still providing satisfactory results. We value the success of our students more than anything.

Q: Will my child be receiving enough attention because they are in a group setting like at tutoring centers?
A: Of course! In fact, Top Tier Learning only offers private, one on one tutoring. As a result, your child will receive one full hour of undivided attention by our tutors every lesson.

Q: How qualified are your tutors?
A: We make sure that our tutors are successful and experienced in many facets of their lives. When looking at applications, we focus on GPA, test scores, extracurriculars, and professionalism.

Q: What If I don’t have enough time for a ten lesson package?
A: There are different ways to combat this problem. You can purchase single lessons if time is running short as your student prepares for their next test. Otherwise, you can spread out a ten lesson package according to your schedule.

Q: What ages and subjects do you tutor?
A: We offer tutoring to all ages. We cover a wide array of subjects ranging from Mathematics, to foreign languages, to test prep, and so on. If our tutors are proficient in a subject that you are looking for, we are confident that they can successfully help your child.

Q: How do I pay for lessons?
A: Clients can pay for lessons through our new online portal. Making an account is easy and once you’re in, you can view schedules, payment options, and different tutors. Click here to sign up!

Q: Where do the tutoring sessions take place?
A: Tutoring sessions can take place in public locations such as the local library or even a Starbucks. We also offer in-home tutoring.

Q: I’m trying to schedule a meeting for tomorrow, but the website won’t let me. What do I do?
A: Lessons can only be scheduled at least 48 hours prior to the lesson to ensure that the manager has enough time to find an available, suitable tutor for your child and/or the tutor has enough time to prepare for the lesson. Contact your local manager to see if they can schedule a tutor on short notice. If yes, then schedule and pay for your session for the next available time on the website, and your local manager can use their access to fix the date.

Q: How can I get coupons and discounts for lessons?
A: We offer various coupons, such as one for first time clients. Like our Facebook page to stay updated for new discounts as they appear throughout the year!

Q: What does a typical tutoring session look like?
A: Each tutoring session is unique and catered to the student. Some need to go over notes and homework. Others need to be re-taught lessons in new ways. Many of our tutors have taken the same classes, and sometimes with the same teachers, so they have the materials and experience necessary to set your student on the path for success.

Q: Can I split my package between two tutors if I want different subjects?
A: Yes. Contact your branch manager for more information and to organize a system that works!

Q: What if I have multiple children that I want to enroll?
A: If you would like to enroll multiple children in TTL, we offer a 25% discount for each additional child.